Financial Policy & Insurance Information

We’re here to help—so you can focus on healing, not paperwork.

At Endodontics of Denver, we believe financial questions shouldn’t stand in the way of great care. That’s why we keep things simple, transparent, and flexible. Whether you're using insurance, paying out of pocket, or looking for financing options, we’ve got you covered.

Payment Options

We accept:

  • Visa, MasterCard, Discover, American Express

  • Personal checks & cash

  • CareCredit (see below for details)

Payment is due at the time of service unless other arrangements have been made in advance. If you have any billing questions, please call our team at (303)-573-0883—a quick call can usually clear up any confusion.

Please Note:

You are fully responsible for all fees charged by this office, regardless of your insurance coverage. We’ll do everything we can to help you understand your benefits and maximize your reimbursement—but we don’t control your insurance plan.

Insurance Information

We are not in-network with any insurance providers, but we are happy to:

  • Submit claims directly to your insurance on your behalf

  • Provide treatment estimates based on your plan’s general coverage

  • Help you track claims and payments post-visit

All co-pays, deductibles, and estimated patient portions are due at the time of treatment unless other arrangements are made before your appointment.

Frequently Asked Questions

Why was my insurance benefit different than expected?

There are several reasons this may happen:

  • You've already used part of your benefits

  • Your plan covers only a portion of the procedure

  • You haven’t met your deductible yet

  • The procedure isn’t listed as a covered benefit

  • You’re still in a waiting period for your plan

Why isn’t the recommended treatment covered?

We practice evidence-based, conservative endodontics. Dr. Lee recommends treatment based on what’s best for your health, not what’s easiest for your insurance company. Some plans exclude necessary procedures simply to reduce their costs.

What is a UCR and why does it matter?

UCR stands for “Usual, Customary, and Reasonable” fees, which insurance companies use to determine what they’ll pay. These amounts vary widely—and don’t always reflect the real cost or complexity of the procedure. The UCR has no direct relation to the actual fee charged.

How do I know what I’ll owe if my insurance doesn’t cover everything?

We’ll provide a best-estimate based on your plan’s general coverage. The actual patient portion won’t be known until your insurance pays their portion. Any remaining balance is your responsibility and is due promptly.

How do I read my Explanation of Benefits (EOB)?

Your EOB shows what was covered, what was denied, what the insurance considers “UCR,” your copay, and any deductible still owed. If you need help decoding it, we’re happy to walk you through it.